Just Don't Call Her Ma'am
When a polite salutation feels like a slight.
I can’t remember exactly when it happened, but at some point I crossed the line in the sand that determines how I feel about getting carded. What once was an annoyance (“Are you suggesting I’m a teenager? I’m married, for Pete’s sake!”) is now a delight (“Me? Under 21? Of course you can see my ID!”).
The staff at Trader Joe’s is particularly near and dear to my heart, as it must be their policy to card anyone who looks a day under 40. The one thing they do wrong is call me “ma’am,” forcing me to age from 20 to 80 in all of three seconds.
Ma’am? Really?
I know the conundrum that faces parents and kids—and apparently folks in consumer services—alike: how do you show courtesy? When I was a kid, all the moms on our street were “Mrs. Jones.” Now, my husband and I default to Mrs., Mr. or Miss when introducing someone to our children, but ultimately go with the title most comfortable for the adult.
For instance, most of our neighbors are Mr., Mrs. or Miss Jones. Except for the neighbors who prefer to be called Mr., Mrs. or Miss Chris. Add moms who kept their maiden names, prompting a Ms. Smith (whose kids’ last name is Jones). Then there are family friends who are simply Chris or John. And that’s if you know the person!
So what about adults whose names we don’t know? Friends who were raised in the South had it easy—“sir” and “ma’am” were not optional. “Sir” is easy enough, and “mister” is a decent try. But “ma’am” just doesn’t work for me. It makes me tired. And crabby. And prone to yelling at kids to get off my lawn.
If not “ma’am,” then what? Miss? Toots? Mama? Lady? Hey, you? I’m partial to “m’lady” or, as my darling husband suggested, “bella.” But I suppose I’ll settle for “miss,” although it has a tendency to make me feel like I’m being scolded rather than greeted.
As for our kids, the only time my son uses “ma’am” is when he’s addressing his taekwondo instructor. And I’m not sure where to go from there. He’s still young and his sister still feigns shy, so honestly it hasn’t come into play. I figure we’ll stick to the essentials of speaking politely for now, and address the rest later—at the end of the day, respectful behavior trumps what anyone calls me.
Jacqueline Gales
7:36 am on Thursday, April 14, 2011
I completely second that thought! I am always a little disappointed when anyone refers to me as ma'am! I also thank anyone who cards me as it must be an attempt at flattering me. If only we could convince the world that ma'am is only for grandparents!
Cinda K. Lester
9:06 am on Thursday, April 14, 2011
I don't like ma'am, either. And I'm one of those Problem People - I didn't my name when getting married, and therefore do not have the same name as my kids (which causes great confusion at the school, where I share the last name with my cousins, who are often mistaken for my kids). I usually get 'Miss Cinda' to avoid the last-name-issue, and I guess I'm OK with that. As long as it's not ma'am. Oh, and I'm happy to show you my ID, too. :)
Chad D. Walz
9:13 am on Thursday, April 14, 2011
I find it very respectful to call you ma'am or to call a man sir. I think we have lost some of those values in our society today. Maybe bringing some of the old fashioned back isn't such a bad thing.
Andrea Knudsen
10:11 am on Thursday, April 14, 2011
Part of the problem is the image women associate with "ma'am," and you can't turn back the clock on that. In this particular instance, I don't mind that times have changed. Ma'am is antiquated, and while women may appreciate the intended respect, we border on taking offense when we hear it. It's not who we are.
Which brings the challenge of showing the same respect in a different way...
Patricia
9:55 am on Thursday, April 14, 2011
well then people can call you ma'm. Chad. I agree with the above!
Kelly
10:11 am on Thursday, April 14, 2011
We need to find a new title to replace ma'm and start spreading it use around. This should be easy enough in the digital age. Grand high exaulted mytic ruler is just to long.....
William Vollrath
10:26 am on Thursday, April 14, 2011
"Yes ma'am" is particularly well received when directed to your wife...
Tony Cesare
11:04 am on Thursday, April 14, 2011
I admit, I'm a 'mam'er', strictly out of respect (sounds better than 'miss' or 'sweetcheeks', but I also like 'honey')..
I have on occasion used ma'am as a reflex response then found myself pleasantly surprised when I look up and discover that the ma'am is really hot..
Elaine Johnson
1:29 pm on Thursday, April 14, 2011
Googling '"ma'am," I found that it is the preferred address for female members of the British royal family (on second and subsequent mentions). Does that make us feel better or worse, ladies?
Susan Carroll
1:44 pm on Thursday, April 14, 2011
I've certainly been called worse.
Fred Gusel
2:15 pm on Thursday, April 14, 2011
As a Child I was taught by my mother and father that too address an adult female was to do so as Ma'am or Miss out of respect same for an adult male as Mister or Sir. To this day I still will do so and have taught my children the same. I understand times have changed and as a society we have become less formal even wanting children to call adults by their first names. (Not my kids!) None the less it will take a generation or two to move past that... as we already are moving in that direction but when my daughters friends mom says call me Judy..Until a more suitable term is coined formy children it is Miss or Ma'am Mister or SIr.
Patricia
3:48 pm on Thursday, April 14, 2011
I prefer the brits use of calling you "Love". There is one guy at Traders Joes that always says, thanks love.
I would take honey over ma'am anyday!
Scott C.
3:57 pm on Thursday, April 14, 2011
Having moved back to the Chicago area after five years living in the mid-South, I must admit that I use ma'am and sir 100% more often than I did before living in the south, and always out of respect for those who are older than me. If its a close call on age and/or addressing a younger female who is working at a store or restaurant and who I'm imposing on with a question or comment, I default to Miss. Sir works for any guy, young or old, and the young ones often appreciate the respect.
My wife was also a bit taken aback during our time down south when neighborhood kids would answer "Yes ma'am" or the like and would ask me if she is old enough "to be a ma'am." But it ultimately became quite clear that it was a sign of respect. I was often surprised by how polite just about any usual (or even gruff or gangsta) looking teen would all of a sudden sound when you engaged them and they replied "Yes ma'am" or "Yes sir." Its better than sullen looking silence or kids who mumble "huh" or some other non-reply that barely acknowledges you. And except for family and close friends where first names are fine, we're teaching our 2 year old to refer to family friends who we address by first name as "Mr. Tony," "Miss Elaine" or, in special cases like Wendy, "Miss Hottie." We figure teaching a bit of respect early isn't going to hurt anything. If my kid should become known as overly polite, I can deal with it.
Elaine Johnson
4:19 pm on Thursday, April 14, 2011
There's something about hearing "ma'am" spoken in a Southern accent that neutralizes the otherwise aged connotations of the term. As for "Miss Elaine"—that's flattering, if not entirely apt.
Scott C.
4:27 pm on Thursday, April 14, 2011
Well I don't have an accent, although some tell me I picked up a slight tinge of southern after 5 years, and I do say "you all" (not a full fledged y'all) quite a bit. Regardless, I think much has to do with how it is said. I certainly hope I don't offend anyone with my use of "ma'am." I'm pretty sure my 70+ year old neighbors (one of whom lives with her mother!) don't mind it and like I said, I err on the side of "miss" with others closer in age.
Chad D. Walz
3:58 pm on Thursday, April 14, 2011
I am not sure what kind of house you grew up in Andrea, but in my house those terms were used out of respect for your elders. Something sorely missing in todays society.
Patricia
4:06 pm on Thursday, April 14, 2011
It's a different story if you say, yes ma'am with a southern accent. It becomes charming!
Elizabeth Major
4:31 pm on Thursday, April 14, 2011
Makes me think of a recent ad for a new show that referenced this - a 30 something woman was called "ma'am" by a much younger looking girl at the gym - which resulted in the 30 year old threatening to beat the younger girl up...
Ma'am doesn't bother me at all, but I had a southern friend that always had to answer her mother with ma'am when we were younger so maybe that took away the "old" feeling it for me...
I make sure my kids use "Mrs.", "Miss", or "Mr" when addressing other adults and even find myself addressing their teachers that way as well... which is mostly because I don't want other kids hearing me address them by their first names.
Chad D. Walz
5:26 pm on Thursday, April 14, 2011
Even that seems very acceptable Liz. I don't understand being offended by it though.
Tina Tuszynski
5:35 pm on Thursday, April 14, 2011
I think I'd prefer "Madame" like the French intended it to be - sounds much classier and less an edict on age.
Andrea Knudsen
9:14 am on Friday, April 15, 2011
OK, "offends" is too strong a word. I understand the intentions, I just don't relate. At all.
Chad, you're probably right: as a kid, I addressed adults as Mr. or Mrs., looked them in the eye, used my manners, and treated them respectfully. "Sir" or "ma'am" rarely came into play. And I don't regret that.
While I'll usually take "ma'am" over "hey, you," I only ask to be addressed with respect. I still wish there was a term with which I felt more comfortable.
Chad D. Walz
10:38 am on Friday, April 15, 2011
I am fine with Mr. or Mrs. also. I would be happy with any respectful way that kids address adults these days. :-)