Business & Tech

Chicagoland Jewel-Osco Stores Eliminating Self-Checkout

Owners of the grocery store have decided to eliminate self-checkout lanes in some of its local stores.

Written by Shannon Antinori

Jewel-Osco stores in the Chicago area are getting rid of the self-checkout lanes in an effort to offer more personalized service,according to the Daily Herald.

Stores in Glen Ellyn, Schaumburg, Palatine, Arlington Heights, River Forest and in the City of Chicago have already gotten rid of the lanes, and more stores will follow suit within the next six months to a year, a Jewel-Osco spokeswoman told the newspaper.

New ownership is aiming to create an environment where they can "better connect" with their customers and plans to add shorter express lanes and hire more cashiers, according to the Daily Herald

The change is not the first under the new owners. In recent months, Jewel got rid of its preferred card program and initiated a mandatory cart-to-car policy where baggers are expected to follow customers, and their carts, out to their cars. 

Downers Grove has two Jewel-Osco stores—one at 1148 Ogden Ave. and the other at 6215 Main St. 

What do you think about the elimination of self-checkout lines at Jewel-Osco? Will it change your shopping habits? 


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