District 99 released another bus update on its website Tuesday evening. Below is the update. After the update is the earlier statement from Monday night.
Bus Update – August 30, 2011
District 99 is aware that our bus transportation problems persist. We believe that we have identified a major problem with our service, namely that the company does not have permanent drivers in place for all or most routes. We are pressing Westway to correct this problem immediately.
This morning, District administrators and staff rode on many of the most troubled routes. We believe that this made a positive impact on most of the routes—but not all. We will again ride the most problematic routes tomorrow morning.
“Westway Coach is well aware that we are beyond frustrated with their abysmal service to our students,” says Dr. McDonald. “We have been assured that drivers will be appointed to a permanent route as soon as possible, so that we can begin to build consistency into each route--and build trust back into our relationship with the bus company.”
Students should continue to follow the published bus schedules. There have been NO CHANGES made to the schedules:
The routes for South High School may be found here: http://www.csd99.org/assets/11/information/Bus_routes_for_website_11-12.pdf
The routes for North High School may be found here: http://www.csd99.org/assets/12/documents/2011-12_Bus_Schedule.pdf
released a statement about recent busing issues Monday evening. Below is the statement, verbatim. The statement was emailed to parents, and you can also read the statement by clicking here.
The statement reads:
We are very aware of the continued, significant problems that our students and families are experiencing with bus transportation. We met with the owner of the bus company, Westway Coach, on Friday, August 26, who assured us that the bus managers would work throughout the weekend to resolve the problems and confusion.
Today the issues persisted. We again contacted the bus company to express our frustration and to try to understand the difficulties. Tomorrow morning, District 99 administrators and staff will be stationed at the most problematic bus routes, and will monitor first-hand the performance of each route.
It is VERY IMPORTANT for all students to follow the published bus schedules. There have been NO CHANGES made to the schedules:
The routes for may be found here: http://www.csd99.org/assets/11/information/Bus_routes_for_website_11-12.pdf
The routes for may be found here: http://www.csd99.org/assets/12/documents/2011-12_Bus_Schedule.pdf
If you experience problems, please first call Westway Coach at 630-737-0688 so that they can contact your driver. In addition, please share these pick-up problems and any additional concerns with your school. Call Associate Principal Ed Schwartz (630-795-8513) at South High School or Associate Principal Chuck Hiscock (630-795-8414) at North High School.
We again apologize for the inconvenience and disruption. As we learn more about the reasons for the issues, we will share them with you.